1. Introduction
Welcome to Visit Kuwait, the official digital platform designed to provide residents, visitors, and tourists with information, services, and assistance related to visiting the State of Kuwait. We highly value your privacy and are committed to protecting your personal information in accordance with Kuwaiti laws and international data protection standards.
This Policy explains how we collect, use, share, and safeguard your personal data when you visit our website or use our applications.
2. Information We Collect
2.1. Information You Provide Voluntarily
- Personal information such as name, email, phone number, nationality, and passport number when completing forms (e.g., visa inquiries or other requests).
- Feedback or inquiries submitted via forms or chatbots.
- Information provided during event registration or survey participation.
2.2. Information Collected Automatically
When you browse our website, we automatically collect:
- IP address and approximate geographic location
- Browser type, device model, operating system, and screen resolution
- Date, time, and duration of visits
- Pages viewed and navigation patterns
- Referral links (how you arrived at our website)
2.3. Information from Third Parties
- Partner airlines (e.g., Kuwait Airways, Jazeera Airways)
- Government entities such as the Ministry of Interior for visa verification
- Other official platforms integrated with Visit Kuwait for tourism and public service purposes.
3. Purpose of Data Collection
- To provide and enhance the services and user experience of Visit Kuwait
- To verify travel or visa information securely
- To process inquiries and provide user support
- To ensure website security and prevent misuse
- To produce anonymized analytics to improve services
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
- Your explicit consent (e.g., when submitting a visa application or inquiry)
- Compliance with legal obligations under Kuwaiti law
- Performance of a public service or official function
- Legitimate interests to improve and secure the platform
6. Data Retention
Personal data is retained only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
7. Data Protection & Security
- Encryption of data in transit and at rest
- Secure access and authentication controls
- Regular vulnerability assessments and system monitoring
- Compliance with cybersecurity and data protection regulations in the State of Kuwait
9. Your Rights
- Access your personal data and request a copy
- Request correction or deletion of inaccurate data
- Withdraw consent (where applicable)
- Object to processing in certain circumstances
Requests related to these rights will be handled in accordance with applicable laws and regulations.
10. Cross‑Border Data Transfers
Data collected by Visit Kuwait is stored in secure data centers in compliance with the hosting regulations of the Kuwaiti government. Any international transfer of data will follow Kuwaiti laws and appropriate protection standards.
11. Policy Updates
This Policy may be updated periodically to reflect legal, technical, or operational changes. You are encouraged to review this page regularly for the latest version.